Privacy Policy

This Privacy Policy describes the collection, use, disclosure, retention, and protection of your personal information by Progentys Infosolutions Pvt. Ltd and its affiliates (here after referred to as “Progentys/we/us/our”). This policy applies to any Progentys website where this Privacy Policy appears in the footer, and to any Progentys application, service, or tool (collectively “Services”) where this Privacy Policy is referenced, regardless of how it is used or accessed, including via mobile devices.

By using Progentys’s Services and/or submitting web forms and/or registering for an account on our website, you are accepting the terms of this Privacy Policy and Progentys’s and you are consenting to the collection, use, disclosure, retention, and protection of your personal information as described in this Privacy Policy. If you do not provide the information Progentys requires, we may not be able to provide all of our Services to you.

If you reside in India, you are contracting with Progentys Infosolutions Pvt. Ltd located Vijay Sai Towers, Kukatpally, Hyderabad – 500072, India., India. If you reside outside of India, you are contracting with one of the international Progentys.

A complete list of Progentys’s registered offices is available here: View All Progentys Offices

The company you are contracting with is your data controller and is responsible for the collection, use, disclosure, retention, and protection of your personal information in accordance with Progentys’s Privacy Policy. Your data controller may transfer your data to other entities, subsidiary companies, or members within the Progentys brand, and/or to third parties. Progentys may process your personal information in other offices, including in India.

Personal Information

“Personal information” is any information that can be associated with a specific person and could be used to identify that specific person, whether from that data or from other information that Progentys has, or is likely to have, access to. Progentys does not consider “Personal Information” to include information that has been made anonymous or has been aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.

Changes to This Notice

This Policy may be updated from time to time to reflect changing legal, regulatory or operational requirements. We encourage you to periodically review this page for the latest information on our privacy practices.

If there are any material changes to this Policy, you will be notified by our posting of a prominent notice on the Websites prior to the change becoming effective.

If you do not accept any changes made to this Policy, please discontinue use of the Websites and the Services.


Progentys may collect, process, and retain personal information from you, and any devices (including mobile devices) that you may use, when you use our services, provide your information via our web forms, update or add information to your account, or otherwise correspond with Progentys regarding our services. The personal information Progentys may collect includes the following:
  1. Personal information that you share when you use Progentys services or register for an account with Progentys. This includes:
  • Identifying information, such as your name, addresses, telephone numbers, or email addresses, shared when you register for an account with Progentys or submit a demo request to Progentys
  • You may also provide Progentys with other information through web forms, by updating or adding information to your account, or through your participation in community discussions, chats, and dispute resolution processes, and/or when you otherwise correspond with Progentys regarding our Services
  • Additional information that Progentys is required and/or authorized, by applicable national laws, to collect and process in order to authenticate or identify you, or to verify the information that Progentys has collected about you
  1. Personal information that Progentys collects automatically when you use our services, submit a web form, or register for an account with Progentys. This includes:
  • Geo-location information, including location information from your mobile device. Keep in mind that most mobile devices allow you to control or disable the use of location services, by any application on your mobile device, in your device’s “Settings” menu
  • Computer and connection information, such as statistics on your page views, traffic to and from our websites, referral URLs, ad data, your IP addresses, your browsing history, and your web log information

Personal Information We Collect Using Cookies, Web Beacons, and Similar Technologies

Progentys use cookies, web beacons, unique identifiers, and similar technologies to collect information about the pages you view, the links you click, and other actions you take on our services, as well as within our advertising or e-mail content.

For more information about the use of these technologies, and how to control them, see Progentys’s “Notice on Cookies, Web Beacons and Similar Technologies.”

Depending on the type of browser you are using, your browser’s default settings may allow all cookies to be set.

Use and Retention

Progentys uses the aforementioned personal information to:

  • Provide and improve our services
  • Provide you with a personalized experience on our websites
  • Contact you about your account and Progentys’s services
  • Provide customers with specific information or services
  • Provide you with personalized advertising and marketing
  • Detect, prevent, mitigate, and investigate fraudulent or illegal activities


Progentys may retain your personal information as long as is necessary and relevant for our operations. Additionally, Progentys may retain personal information from closed accounts to comply with any applicable national laws, prevent fraud, collect any owed fees, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement, and take other actions that are permitted or required by the applicable national laws.


You have a choice about how Progentys should use your personal information to communicate with you, send you marketing information, and provide you with customized and relevant advertising, as well as whether you want to remain subscribed to Progentys’s communications.

Communication Preferences

You can control the methods by which Progentys may contact you and choose which marketing communications you want to receive. Also, you can control your preferences and settings for member-to-member communication.


If you do not wish to receive marketing communications from Progentys, you can unsubscribe using the link in any marketing e-mails you receive, change your communication preferences within your Progentys account, or indicate your communication preferences by responding to any direct communication from Progentys. Keep in mind, Progentys does not sell or rent your personal information to third parties for their marketing purposes.

Withdraw Consent

If you withdraw your consent for the use or disclosure of your personal information, for purposes set out in this Privacy Policy, you may not have access to all of Progentys services—Progentys may not be able to provide you all of the services and customer support offered to our users and authorized under our Privacy Policy


Progentys protects your information using our best-in-the-industry technical and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure, and alteration. To view Progentys third party certifications, you can visit our “About Us” page.

If you believe your privacy has been breached, please contact us following the instructions in the “Questions or Complaints” section below.

Questions or Complaints

If you have a question or a complaint about this Privacy Policy, Progentys global privacy standards, or our information handling practices, you can reach Progentys Privacy Office by sending an e-mail to

GDPR Information – for Our European Union Visitors and Customers

For the purpose of GDPR, the data controller of your personal data, disclosed via the Progentys website for marketing and informational purposes, is  Progentys Infosolutions Pvt. Ltd  located  Vijay Sai Towers, Kukatpally, Hyderabad – 500072, India.

Progentys does not solicit or require, nor should you disclose to Progentys, any sensitive personal data, submitted via Progentys’s website or otherwise. Sensitive personal data may include, but is not limited to, social security numbers, information related to racial or ethnic origins, political opinions, religion, or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership status.

Your personal data may be transferred to and/or accessible globally by Progentys affiliated and unaffiliated service providers, including in countries where we operate and countries outside of the EU/EEA in which the level of data protection may not be as high as within the EU/EEA. In all cases, Progentys complies with applicable legal requirements and provides an adequate level of data protection regardless of where the data are transferred or accessed. Progentys also ensures that data processing is conducted in accordance with applicable data protection laws. For transfers of personal data outside of your jurisdiction,

Progentys will only process your personal data in accordance with the applicable data protection and privacy laws. We require certain personal data in order to provide you with access to the information you request on our website.

If you have submitted a form on Progentys website in order to access specific information, you will have been asked to check a box indicating your consent to provide your data for these express purposes. This consent provides us with the legal right to process your data as required under the applicable laws. You have the right to withdraw this consent at any time. If you do not agree to our use of your personal data as described in our Privacy Policy, please do not provide your personal data via Progentys website.

Your data, including any personal data that we collect from you, may be transferred to, stored by, and processed by Progentys and our affiliates, as well as other third parties within/outside the country in which you reside, including, but not limited to, India, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world.

By providing your personal data and confirming your consent via our website, you agree to allow Progentys to transfer, store, and/or process your data. We will take all the reasonably necessary steps to ensure that your data is treated securely and in accordance with the terms of our Privacy Policy.

We will only retain your personal data for marketing purposes during the period of time that we retain your consent, unless a longer retention period is required or permitted by law (ex. for regulatory purposes). We will request continued consent to retain your data on an annual rolling basis.

We do not use your personal data for the purpose of automated decision making.

Opt-out: You may contact us at any time to opt out of (i) direct marketing communications, (ii) our collection of personal data, (iii) any new processing of your personal data that may be carried out beyond the original purpose of data collection, and/or (iv) the transfer of your personal data outside the European Economic Area (EEA). Please note that your use of some of Progentys website and your ability to receive additional information may be ineffective or limited upon opting out.

Your Rights

  • You may access the data we hold about you at any time, via your profile/account or by contacting us directly
  • You can also contact us to update or correct any inaccuracies in your personal data
  • In certain situations, for example when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data
  • Progentys does not provide direct services to you using the personal data you disclose via our website. So, while you have the right to request that your data be moved, our data usage activities do not necessitate that we move your data to another third party in order to continue receiving our services
  • You may contact us at at any time to address any other questions you may have about your personal data, and our use of your personal data